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About American Airlines

Headquartered in Fort Worth, Texas, American Airlines, Inc. is a major airline in the United States. In terms of revenue, fleet size, the number of destinations served, and scheduled passengers carried, it is the world’ largest airlines. Currently, it serves around 350 destinations in more than 50 countries and five continents. It operates out of ten hubs including Dallas/Fort Worth which is the largest.

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American Airlines Reviews

American Airlines Deals

Deals starting from $425.29*

*All fares below were last found on: Oct 18, 2019 at 02:54 AM UTC. Fares are round trip. Fares are incl. of all fuel surcharges, our service fees and taxes. Displayed fares are based on historical data, are subject to change and cannot be guaranteed at the time of booking. See all booking terms and conditions

20 Nov 2019   -   28 Nov 2019
MCO
SJU
Orlando, US
San Juan, US
Round trip
$425.29*
16 Nov 2019   -   29 Nov 2019
MIA
CLO
Miami, US
Cali, CO
Round trip
$464.75*
10 Nov 2019   -   30 Nov 2019
MIA
BOG
Miami, US
Bogota, CO
Round trip
$510.07*
14 Nov 2019   -   18 Nov 2019
JFK
PUJ
New York, US
Punta Cana, US
Round trip
$550.16*
22 Nov 2019   -   01 Dec 2019
ATL
SJU
Atlanta, US
San Juan, US
Round trip
$742.44*
22 Nov 2019   -   30 Nov 2019
HOU
SJU
Houston, US
San Juan, US
Round trip
$1118.15*
24 Nov 2019   -   01 Dec 2019
LAX
CUN
Los Angeles, US
Cancun, MX
Round trip
$1175.55*

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American Airlines Frequently Asked Questions

For American Airlines flights, you can stay updated through text alerts and email notifications.

BeNotified- As a member of the AAdvantage Loyalty Program- you can sign up for the BeNotified service to receive important flight updates. You can also customize your alerts to get flight information like delays, cancelations, gate changes, and departure reminders.

Specific Flight Alerts- To set notifications for a particular flight, you can use this option available on the homepage of American Airlines. Put in the details like departure city, destination, and date of departure and it will show you the latest status about that particular flight.

To know more about American Airlines flight schedules and announcements, click here.

Printing your boarding pass for American Airlines flights is easy and saves a lot of time. It can be done online.

  • Go to the website of American Airlines and proceed with the online check-in process. You can also check-in by using the airline’s app on your mobile device.
  • Choose ‘Email with Mobile’ option.
  • Go to your email and follow the link instructions to print your boarding pass.
  • Save it on your device to make it easily accessible at the security gate and during boarding.
  • Scan the barcode on the screen at the airport security checkpoints and the gate to quickly board your flight.

You can use your mobile boarding pass at the majority of the airports. But you will need to check in advance if your connecting or departure airports accept mobile boarding pass.

Select your airport, click on 'Airport details' drop down to see if there is an option for mobile boarding pass. If you don’t find it, you can print a boarding pass before you leave for the airport or from any self-service kiosk at the airport.

American Airlines keep updating their checked baggage fee. It usually charges $25 for the first checked bag, $35 for the second, $150 for the third, and $200 for the fourth one. But, if your baggage exceeds the size or weight limit, you may be required to pay a bit more than $100 for each bag. However, you can check the latest baggage fee by directly visiting this page.

If flying Basic Economy, you are now allowed 1 free carry-on bag (in addition to a personal item) to all destinations. Please visit this link for detailed information.

Checked Baggage Policy

You can check-in up to 5 bags if you’re traveling to /through/from the following destinations:

  • Mexico / Caribbean / Central America
  • South America
  • Brazil

Up to 10 bags can be checked if you are flying on domestic, Transatlantic, and Transpacific flights.

To know about the bag limitations, click here.

In terms of size and weight, the checked baggage allowance for all regions includes:

  • Dimension: 62 in / 158 cm
  • Weight: 50 lbs / 23 kgs
  • For First / Business Class, weight is 70 lbs / 32 kgs

Complimentary Bags

In some cases, you won't have to pay the fees for up to 3 bags. And the 1st checked bag is complimentary only if:

  • You are an eligible AAdvantage® Aviator® and Citi® / AAdvantage® cardmember (on domestic American Airlines operated itineraries)
  • You have AAdvantage® Gold
  • You have oneworld® Ruby
  • You are a confirmed Business Class customer
  • You are a confirmed Premium Economy customer

To know more about complimentary baggage policy and destination restrictions, click here.

Carry-On Baggage Policy

If you are flying Basic Economy Class, you are allowed 1 free carry-on bag beside a personal item to all destinations.

Personal item like a small handbag or purse must fit under the seat in front of you and should not exceed this size- 18 x 14 x 8 inches (45 x 35 x 20 cm).

Carry-on bags must fit in the sizer at the airport and should not exceed the size- 22 x 14 x 9 inches / 56 x 36 x 23 centimeters (including handles and wheels).

Please note that the following items don’t count as your carry-on or personal item:

  • Diaper bags (1 per child)
  • Soft-sided cooler bags with breast milk
  • Child safety seat
  • Strollers
  • Medical or mobility devices

Read about the restricted items, here.

For detailed information on the Carry-On Baggage policy, click here.

If you are carrying any sports or special items, please find the baggage policy here.

American Airlines will refund you only if you make any flight cancelations within 24 hours of purchase irrespective of the ticket type. As an exception, group bookings are not eligible for the 24-hour refund.

Please note, the following charges will be deducted from the refunded amount:

  • The service charge for booking through Reservations
  • Sale-imposed non-refundable taxes

For more information, please contact Reservations.

For any tickets bought directly from the American Airlines, your refund will be processed back to the original credit card within 7 days upon raising the refund request. For payments made in cash or through a check, it will take 20 days (after the receipt of full refund request) for the refund to process.

In case you have bought your ticket from a different online booking website or travel agent, you should contact them directly.

Refer to the refunds section here for more information.

For AA Vacations flight reservations, you can cancel your refundable or non-refundable air ticket for a full refund within 24 hours of booking. However, certain rules apply to this policy, which are listed below:

  • The reservation must have been booked at least 2 days before the scheduled departure.
  • This policy does not apply to hotel or other non-air portions of the package.
  • Refunds are only issued for tickets booked on aavacations.com or with American Airlines Vacations Reservations.

For any other information on cancelation and refunds, contact American Customer service.

As per the reservation policy of American Airlines, you can:

  • Make bookings for up to 6 passengers in one reservation on the airline’s website.
  • Book a flight on American Airline’s website up to 331 days in advance.
  • Book a flight until 2 hours before departure.
  • Make changes to your existing reservation.

For detailed information on bookings and tickets, please click here.

Yes, American Airlines tickets are refundable but with certain exceptions:

General Refund Policy:

For any flight cancelations (except group bookings) made within 24 hours of purchase irrespective of the ticket type, the airline will refund the amount. And the following charges will be deducted from the refunded amount:

  • The service charge for booking through Reservations
  • Sale-imposed non-refundable taxes

Refund Policy in case of a Refundable Ticket:

For a refundable ticket not being used and bought directly from the American Airlines, the refund will be processed back to the original credit card within 7 days upon raising the refund request.

For payments made in cash or through a check, it will take 20 days (after the receipt of complete refund request) for the refund to process.

In case you have bought your ticket from a different online booking website or travel agent, you should contact them directly.

Refund against a Non-Refundable Ticket:

American Airlines does not refund nonrefundable tickets except:

  • When they are canceled within 24 hours of purchase,
  • When there is a schedule change, resulting in a change of 61 minutes or more,
  • Upon the death of a passenger or passenger's traveling companion or because of military orders. However, supporting documentation is required.

You may be entitled to a refund of some taxes included in the price of your ticket:

  • Refundable taxes and fees will be refunded to the original form of payment.
  • Upon written request, taxes or fees not imposed by the airline that are specific to destinations can be refunded.
  • Taxes or fees won't be refunded if the airline has an obligation to pay regardless of travel.

Please refer to the Refunds section for more information.

With American Airlines, you can check-in in the following ways:

Website Check-in:

You can do online check in on the American Airline’s website 24 hours before your flight. The service is open till 45 minutes before the scheduled departure of the flight (90 minutes for international flights).

Mobile Check-in:

You can download the American Airline’s App to avail the service on your mobile device. Check-in starts 24 hours before and available up to 45 minutes before the departure (90 for international flights).

Self-Service Kiosk Check-in:

For a speedy check-in, you can use the facility of curbside check-in or self-service kiosks at the majority of the airports. This service applies to electronic ticket holders.

Flagship® First Check-In-

If you are flying on American in Flagship® First on a qualifying international or transcontinental flight, you can avail the facility of Flagship® First Check-in. Some of its perks include:

  • Exclusive check-in area
  • Advanced security access
  • Personalized assistance

Know more in detail about the exclusive Flagship® First Check-in.

Doing web check-in for your American Airlines flights is easy and hassle-free. There are two ways of doing web check-in:

Website Check-in:

You can do online check in on the American Airline’s website 24 hours before your flight. The service is open till 45 minutes before the scheduled departure of the flight (90 minutes for international flights).

Mobile Check-in:

You can download the American Airline’s App to avail the service on your mobile device. Check-in starts 24 hours before and available up to 45 minutes before the departure (90 for international flights).

You will receive your boarding pass on your email address which you can use at the airport for boarding your flight in lesser time.

To do check-in and check bags at the airport, you must arrive a bit early before the scheduled departure of your flight.

  • Within the United States- 45 minutes in advance
  • To or from destinations outside the U.S.- 60 minutes in advance

Get information on different check-in times for certain airports by clicking here.

Yes, American Airlines offer vacation packages in the best rates through which you can save on flights, hotels, cars, etc. on booking your vacation together. Some of its perks include:

  • 1000 AAdvantage® award miles on every booking
  • Easy payment options
  • The flexibility of paying using both cash and AAdvantage® award miles
  • Round the clock support from our travel agents

Besides these, American Airlines Vacations offers great deals on destinations, all-inclusive resorts, etc. to make your vacation memorable and affordable.

Explore more about American Airlines Vacations here.

Yes, American Airlines offer its app that lets you manage your travel with much ease. Whether it’s about booking flights, knowing the status, selecting your preferred seats, printing your boarding passes, or anything related to your travel, you will be able to manage everything even when you are on the go.

The app is available for both Android and Apple users.

The various features of the American Airlines App are listed here.

There are two simple ways to manage your American Airlines bookings. One way to do that is by using the mobile application of the airline or on its website.

  • Log in to your account by going to the website/app or American Airlines
  • Now enter your booking details or reservation number along with your last name as appearing on the passport.
  • You can check information about a particular booking, make changes in the booking or flight timings, cancel a flight, update personal information like name, contact details, and also upgrade the class of service.

One of the easiest ways to book First Class flights with American Airlines is by directly booking from the website.

For booking Business Class, follow this link.

For booking Flagship First International, click here.

For booking Flagship Business International, click here.

Another way to make reservations is by using the option- Redeem miles by logging into AAdvantage Account by visiting the website of American Airlines.

  • Log in to your AAdvantage Account
  • Select the option Redeem Miles
  • Enter your departure and destination cities with preferred travel dates
  • Select the class of service to check the mileage cost
  • Confirm your travel dates

Want to fly with your pet? American Airlines offers this service which allows you to carry and check in your dogs and cats while you are traveling.

Depending on your pet's breed, size and their requirements, you can carry them with you on the flight, check-in with your flight or transport them to the final destination through American Airlines Cargo service.

Carry on Pets:

When traveling on American flights, you are allowed to bring 1 kennel as your carry-on bag but only if:

  • You are willing to pay the charge for carry-on pet
  • Your pet stays inside the kennel, kept under the seat in front of you throughout your journey

Learn more about the kennel guidelines here.

Checked Pets:

You can travel with up to 2 checked pets but should meet the minimum age and health requirements according to your destination. Since the capacity is limited, American Airlines accept checked pets on a first-come basis.

To check your pet, you'll need to:

  • Contact Reservations at least 48 hours before the travel
  • Check in at the ticket counter
  • Allow extra check-in time (can't check pets more than 4 hours before your flight)
  • Complete a checklist with an agent
  • Provide a health certificate issued by a vet within 10 days of your travel, 60 days of your return (travel on the same ticket), and 10 days of your return (travel on a separate ticket).

However, there are a few restrictions for certain breeds of cats and dogs along with destinations. They are listed here.

Whether you have a query related to your reservations, hotels, refunds, or anything concerning your travel, the customer support team of American Airlines is ready to assist. Please click on the link to know about the customer care contact numbers.

For AAdvantage Customer service within the U.S. and Canada, call 800-882-8880.

To know more about the AAdvantage Customer service, click here.

Yes, American Airlines offers Lost and Found Service.

If you lost something at the airport:

Contact the Lost and Found Department of the airport directly from the information mentioned on their website.

If you lost on the flight or at the gate:

You need to file a lost and found report and the airline will attempt searching for your item for up to 30 days. You will receive alerts about the status of your lost item via email and also when the lost item is recovered.

If lost at the security:

Contact TSA's (Transportation Security Administration) lost and found department directly.

For more information on the Lost and Found service of American Airlines, please follow the link.

You can access the latest news and updates on American Airlines by directly going to the American Airlines Newsroom.

You can also subscribe to receive the news alerts regularly.

Yes, you can make changes to your American Airlines flights.

  • Go to the homepage of the airline.
  • Access your reservation from 'My trips/check-in' section. on the homepage.
  • Select the booking which you want to modify.
  • Look for the 'Change trip' option.

When making changes to your flights or reservation, make sure that your:

  • Travel was booked through American Airlines Reservations or on aa.com.
  • Travel was booked by a travel agent or travel website (may require changes through the original booking source – check with the travel agent or the website).
  • Travel originates within the U.S.
  • The trip isn't a part of the AAdvantage award, booked with a promotional code or part of a group booking.
  • And you have at least 3 hours before your next scheduled flight.

To know more about reservations and changes, click here.

To make changes to your seat assignment, you need to:

  • Go to 'My trips/check-in' on the official website of American Airlines.
  • Enter your name and booking number.
  • Now choose seats. If unavailable, check back later or change it when you check in.

Learn more about seat changes, preferred seats, etc. here.

The Unaccompanied Minor service of American Airlines ensures security and safety of your child right from the boarding process on the aircraft, introducing to the flight attendant to supervising during the connecting flights until the arrival at the final destination.

As per the policy of this service, you will be charged:

  • Unaccompanied Minor service fee which is $150 plus tax one way in addition to the adult fare.
  • $150 plus tax each way if there are 2 or more unaccompanied minors from the same family traveling on the same flights.

There are certain restrictions to this service. Please find the details here.